“To be the Number One ICT retailer in East Africa, with a brand and format that is synonymous with Quality, value-added, and reliability.”
“Striving to place our Customers’ needs at the heart of our operations and the foundation of our growth and success, through continual innovation and timely response.”
Fonexpress Kenya is a subsidiary of Fones Direct Limited (FDL) is a wholly Kenyan owned company that has been in the business of IT & Communication products over 12 years. FDL owns and operates well-known local retail franchises called “FONE XPRESS” , “TUSCOM & “NAIVAkOM”(inside Nakumatt, Tuskys and Naivas Supermarkets respectively) together with“Phonelink Limited” Safaricom Dealer shops, makes FDL one of the leading independent IT & Communications retailers in East Africa
Other sister companies are Fonexpress Uganda Limited and Fonexpress Rwanda Limited All Fonexpress shops are located in side Nakumatt Supermarkets with exception of the service center
Our vast branch network of 80+ retail outlets across East Africa ensures that we are able to serve the needs of persons of all walks of life, with genuine quality products at competitive prices, backed with an assurance of dedicated after-sales support.
We are an Authorized Dealer for Acer, Dell, HP, Samsung and Alcatel. We are also an AUTHORISED SERVICE CENTER for Acer, Alcatel, Blackberry, HTC, Motorola, Mi-fone and Nokia & Samsung.
We therefore provide dedicated, in-house, after-sales support to our customer which is unrivalled. We also have an easy payment system “BUY NOW PAY LATER” for customers who don’t have ready cash. You collect your goods after a 30% deposit and 6months installments (phones) and 12months installments for laptops.